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DoubleDown Casino does not actually process payments directly or have access to your payment information. For questions regarding refunds, please contact.
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DoubleDown Casino does not actually process payments directly or have access to your payment information. For questions regarding refunds, please contact.
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DoubleDown Casino does not actually process payments directly or have access to your payment information. For questions regarding refunds, please contact.
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Click on “Contact Us” Button. That is set up to connect you with DDC Support. Should you have questions or concerns about DDC. They should be able to help you.
Enjoy!
Join thousands of friends all over the world for the best social casino online! Feel the excitement of the Vegas style slot games for FREE!
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Don't have a Facebook account? Tip: Sign in with Facebook is not only faster, it also saves you from having to keep track of another password. If you have contacted us before through the website, we will attempt to link these two accounts, so you may receive replies both in the app and via email at the address we have on file. Next, tap OK and enter your message. Your account must be created and verified before you can contact our team. There's also a very simple test to prove you're not a robot. Click Submit a request again, and you will be taken directly to the contact form. If you have emailed us before but don't know your password, skip down to Get a password. Please do not switch accounts while awaiting a support reply; if you use multiple accounts on your device, it may be best to use our help site to contact us, so we can reply via email. Next, tap the HELP button located in the bottom right corner. From here, please enter a subject line and choose the category that best fits the reason for your request. Just log in again with the credentials you chose. When your message is complete, tap Send in the top right corner of the window. There is no in-app notification to alert you when we have replied. You can create a DoubleDown support account or log in to an existing one if you have emailed our Customer Experience team in the past. From here, you can browse our library of support content.{/INSERTKEYS}{/PARAGRAPH} {PARAGRAPH}{INSERTKEYS}You will be prompted to create an account after submitting your request. If you have never emailed us, click Sign up. Warning: If you log out of your DoubleDown Casino account, you will lose your support history. Important : If you do not complete this process, we will not receive any support requests you may create. You will then return to the front page of the help site. If you don't have a Facebook account, you can use your email address instead. If you have never contacted us before, you will receive our replies within the app itself.